Order Processing: We ship most orders within three business days after receipt. Additional days may be required due to product availability or United States Postal Service holidays.

Shipping Rates & Services: We ship via United States Postal Service. Shipping rates are calculated automatically in the shopping cart and are based on weight and destination.

PlantPepTM is not responsible for packages stolen, or damaged after they are delivered to the address specified by the customer.

Product Freshness: We prepare PlantPepTM in small batches for freshness. We recommend storing any unbrewed PlantPepTM brew bags in a cool, dry place. If stored properly, product shelf life is at least three years.

Questions / Customer Service: Contact us at 207-733-4688, or visit our contact page for other contact options. We look forward to assisting you.

Privacy: We use the personal information you provide us only to help transact the business you have with us (such as to process your order, or to respond to an email inquiry). We do not share your personal information with any third parties for marketing purposes.

Payment Methods:
CREDIT CARDS - For phone or online orders we accept Visa, MasterCard, American Express, Discover, and PayPal. Payments are processed through PayPal's secure website. It is not necessary to have a PayPal account to check out.

CHECKS - We accept personal checks drawn on United States bank accounts only. Make checks payable to Herbminders. Your order will be shipped after the check clears unless other arrangements are made.

State Sales Tax: A 5.5% Maine state sales tax is applied to all orders delivered within Maine.